Symptomato provides
- The platform
- Structured intake and guidance reviewed by a network of specialists
- Multilingual browser-based access with no app install
- Reporting
- Implementation support
For organizations
Keep your patients. Let us handle the routine.
Symptomato manages the first touchpoint, collects and structures what your team needs before the appointment, and handles routine follow-up questions afterwards. Your patients stay in your care — we simply make every interaction around that care easier.
Who uses Symptomato
Clinics and telehealth
Structured intake before the visit and follow‑up after it, under your own brand, with custom volumes and integrations.
Insurers and employee health
A first step for any health concern, a prepared case for every visit, and fewer repeated tests and unnecessary visits.
NGOs and humanitarian organisations
Health guidance for people far from care, in their own language, with a referral pathway you define.
Public health programmes
Reach, structured intake and navigation for a defined population, with outcomes you can measure and report.
Where it helps
- Limited access to care
- Language barriers
- After-hours questions
- Remote populations
- Maternal and child health
- Navigation between providers
Start with a focused pilot
We define the population, workflow, referral pathway and success metrics together, then launch with a limited cohort.
You provide
- Access to the target population
- Local programme context
- Local coordination
- An evaluation partner or advisor
- The referral pathway on the ground
What the pilot measures
Clear-next-step rate
Users who confirm they understand what to do next.
Escalation rate
Cases handed from structured intake to a specialist.
Sensitivity for urgent cases
Urgent presentations correctly identified as urgent.
Time to reviewed guidance
From first message to a next step the person can act on.
Context carried between steps
Cases where previous history and results were already available at the next visit.
Cases resolved without an in-person referral
The load and cost signal.
What you get
Saves your team time and budget
We run intake, review and follow‑up, freeing staff and funds.
Reaches where your capacity ends
We cover the locations, languages and hours you cannot staff.
Evidence you can report
Measured outcomes you can take to your own funders and boards.
GDPR compliant. Your health context stays yours.
Role-based access, a full audit trail and retention rules defined for each deployment. A case is visible only to the people who need to see it. You can request a copy of your data or ask for it to be deleted at any time.
We need just one 30‑minute call to know how we can help.
We go through who you serve and what you need, and come back with a concrete proposal.