Your results came back. The explanation didn't.
Independent doctor
Full refund if it doesn’t help
Secure payment
This is for you if…
We strive to take into account all the needs and wishes of our clients, developing unique solutions for each case.
- — Your results came back with numbers flagged, and the explanation you got was "we'll keep an eye on it."
- — You ran the test yourself, without a referral, and now you're not sure what to do with the result.
- — Your results look normal, but you still don't feel right.
- — Something feels off, your doctor said "wait and see," and the waiting is the hard part.
What we'll explain in your results
What each flagged value actually means
— in plain language, not just «above range.
Why «normal» isn’t one number for everyone
— your result read against your age, sex, and situation.
Which values matter together, not one at a time
— where a pattern points to a deficiency or inflammation.
What can move a result
— medication, your cycle, diet, stress, an existing condition.
Whether it’s something to keep an eye on
or something to act on now.
Which further tests may be worth it
— and which specialist, if you do need one in person.
Works for any test, from any lab
From PathCare, Lancet, Ampath — or any lab. Upload a PDF, photo, or screenshot.
How it works
Pay once. R300.
No subscription. No medical aid claim. No waiting room.
Tell us what's going on.
Upload your results or describe your symptoms. A few minutes is enough.
Get your Second Read in 15 minutes.
An independent doctor reviews everything and writes back in plain language, straight to your account.
Our Experts
We work with highly qualified specialists with many years of clinical experience.
What's in a Second Read
A doctor reads what you bring and writes you a clear, personal note. Not a template. Not a chat that vanishes the moment you close it.
- What your results, or your doctor's advice, actually mean — in plain language.
- Whether something needs action now, or can simply be watched.
- The specific questions to ask your own doctor at your next visit.
- Written down — yours to re-read, sit with, or hand to your GP.
Symptomato has been trusted by thousands of people for over three years.
Why "independent" matters
- Your medical aid has its own doctors.They’re useful — but they work inside your scheme, and their job often ends with a referral into the network.
- A Second Read sits outside all of that.We offer you a professional 30-minute consultation with our specialist.
- It’s not five rushed minutes on a chat line.It’s a written review you keep — and at R300, a fraction of a specialist visit.
One Second Read.
R 300
Paid once. No subscription. No medical aid claim.
Secure, encrypted payment · one-time R300 · no subscription, no hidden charges · refundable if it doesn't help
Independent doctor
Full refund if it doesn’t help
Secure payment
R300 before R3,000
A specialist visit runs R1,500 to R3,500 — often with a shortfall you pay yourself. Sometimes it’s exactly what you need. Sometimes you’ve paid thousands to be told to come back in three months.
A Second Read tells you which one you’re likely facing. For R300. If the visit is worth it, you walk in knowing what to ask. If it isn’t, you’ve saved yourself the trip.
A Second Read tells you which one you’re likely facing. For R300. If the visit is worth it, you walk in knowing what to ask. If it isn’t, you’ve saved yourself the trip.
People who've used it
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"I was about to book a R3,000 specialist visit before I tried this. The report explained that my GP’s recommendation actually made sense, and helped me prepare specific questions. Saved me hours of research and a lot of anxiety."
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"My GP said 'wait and see' but I couldn't sleep. The review took me seriously, walked through my blood results clearly, and flagged what to ask at the follow-up. Wish I'd known about this years ago."
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"No time for a R1,500 visit just to be told to come back in three months. This gave me what I needed in 15 minutes, under R300."
If it doesn't help, you don't pay.
Read your Second Read. If it didn't give you anything useful, ask for a refund and we'll return the full amount. No form, no reason required. The risk is ours, not yours.
One message in your account, within 7 days. The full R300 goes back to your card
One message in your account, within 7 days. The full R300 goes back to your card
What a Second Read is — and isn’t
- A Second Read is physician-reviewed health information. It helps you understand what your results may mean and what to discuss with your doctor.
- It is not a diagnosis, a prescription, or a treatment plan, and it does not replace your treating doctor. For anything urgent or severe, contact your GP or emergency services.
- Your data stays yours. We handle it under POPIA, store it securely, and never sell it.
FAQ
A registered, independent doctor — not your scheme's panel, not a chatbot.
That's our standard turnaround. If it ever takes longer, your refund stands.
Most doctors welcome a patient who comes prepared. A Second Read is written to support your conversation with your doctor, not to argue with them — clear enough to read, specific enough to act on.
It appears in your account as a written message you can re-read and save. Not a PDF, not a phone call.
No. It's physician-reviewed information to help you understand your results and what to ask your doctor.
No. Anyone can get a Second Read.
Stored securely and handled under POPIA. We never sell it.
Full refund, no questions.
Symptomato provides physician-reviewed health information. We do not diagnose, prescribe, or replace your treating doctor.
Privacy & POPIA policy
Privacy & POPIA policy