Get a Second Read — an independent doctor reviews your symptoms and history and writes back in plain language: what your symptoms line up with, and the exact questions to bring to your next appointment. In 15 minutes. R300, fully refundable.
15 minutes · full refund if it doesn't help · reviewed by women doctors
Reviewed by women doctors
POPIA-compliant
Full refund if it doesn’t help
Secure payment
This is for you if…
A specialist visit can cost R1,500 to R3,500. Before you spend it, it's worth knowing whether you need to. That's the moment a Second Read is for.
— You've been told to lose weight, more than once, by more than one doctor — and no one has looked further.
— Your periods are unpredictable, or have stopped, and "it runs in your family" was treated as the end of the conversation.
— The pain or bleeding you live with has only ever been met with "try painkillers."
How it works
Pay once. R300.
No subscription. No medical aid claim. No waiting room.
Tell us what's going on.
Describe your symptoms in your own words. Add test results, a diagnosis you’ve been given, or notes from past visits if you have them. None of it is required.
Get your Second Read in 15 minutes.
A woman doctor reads your case and writes back in plain language, straight to your private account.
What's in your Second Read
Your Second Read is written for you, not generated from a template. A doctor reads your case and writes back covering:
What your symptoms line up with
— the patterns worth taking seriously, in plain language.
What doesn't fit
— and what that helps rule out.
What to ask next
— specific questions and tests to bring to your next appointment, so you walk in with data, not a vague worry.
Whether a specialist is worth it yet
— an honest read on whether you need one now, or not.
Helps with any referral
Cardiology
Orthopaedics
Thyroid (TSH, T3, T4)
Gastroenterology
Gynaecology
Dermatology
Neurology
ENT
Urology
Endocrinology
a recommended scan (MRI, CT, ultrasound)
a recommended procedure or surgery
or "just to be safe, see a specialist."
Tell us what you were referred for. A few minutes is enough.
Our Experts
We work with highly qualified specialists with many years of clinical experience.
Anna Belous
Endocrinologist
Irina Ostrovskaya
Nephrologist
Julia Korzhenkova
Paediatrician, Infectious Disease Specialist
Natalie Kolesnikova
Pulmonologist, Critical Care Specialist
Ann Bunat
Therapist, clinical pharmacologist, and instructor of pharmacology and clinical pharmacology.
Michael Gilyarov
Cardiologist, MD
Kate Vyadova
Orthopaedic Surgeon
Alexandra Botsina
Neurologist
Michael Dodonov
General Surgeon, Oncologist
Olga Stepanets
Rheumatologist
Natalie Belova
Paediatrician, Geneticist, Endocrinologist
Tamara Vybornaya
Ophthalmologist
Max Seradzin
Oncologist
Alexey Svet
General Practitioner, Cardiologist
Alexander Abdulamidov
Urologist, Andrologist
Dmitry Garkavi
Orthopaedic Surgeon
Vidmante Dailidite
Haematologist, Paediatric Oncologist
Elena Dolzhnikova
Rheumatologist
Dmitry Kesarev
Neurologist, Rehabilitation Specialist
Konstantin Lokshin
Urologist, Oncologist
Elena Tabarchuk
Ophthalmologist
Anastasia Ugryumova
Dermatologist, Cosmetologist
What's in a Second Read
A doctor reads what you bring and writes you a clear, personal note. Not a template. Not a chat that vanishes the moment you close it.
What your results, or your doctor's advice, actually mean — in plain language.
Whether something needs action now, or can simply be watched.
The specific questions to ask your own doctor at your next visit.
Written down — yours to re-read, sit with, or hand to your GP.
It arrives as a written report in your private chat. Not a PDF to lose in your downloads. Something you can reopen, reread, and think about on your own time.
“
"I'd been told to lose weight three times by three different doctors. The report walked me through PCOS markers in plain language and what to ask at my next visit. I felt heard for the first time in years."
— Anika S., Cape Town
Symptomato has been trusted by thousands of women worldwide for over three years.
Why "independent" matters
The doctor who reviews your case has never met you, isn’t paid by your medical aid, and has nothing riding on what they conclude.
That’s the point. A panel doctor inside your insurer has incentives you don’t control. A GP you’ve already seen has already formed a view. An independent review starts from your symptoms, not from a file or a budget.
You’re not paying for another opinion that sounds like the last one. You’re paying for one that owes nothing to anyone but you.
The system told you to wait
Wait nine months for the specialist. Come back in three months. Wait and see.
Your Second Read comes back in 15 minutes.
Not because anyone rushed it — because the wait was never the part that helped you.
R300 before R3,000
A specialist gynaecologist consultation in South Africa runs R1,500 to R3,500, and more for an endometriosis, fertility, or menopause specialist. A diagnostic laparoscopy in private care can reach R30,000 or higher. A hormone lab panel alone is R1,500 to R3,500.
Symptomato is R300.
If it doesn't help, you don't pay
Read your Second Read. If it didn't give you anything useful — no clarity, no better questions, nothing worth bringing to your next appointment — tell us, and we refund the full R300.
No form. No reason required. No back-and-forth.
You've already spent enough time explaining yourself to people who didn't listen. You won't have to do it again to get your money back.
One message in your account, within 7 days. The full R300 goes back to your card.
One Second Read
R 300
Paid once. No subscription. No medical aid claim.
Secure, encrypted payment · one-time R300 · no subscription, no hidden charges · refundable if it doesn't help
Independent doctor
Full refund if it doesn’t help
Secure payment
Private by design
Your health information is what POPIA calls special personal information — the most protected category there is. We treat it that way.
It stays separate from your medical aid.
Your Second Read is between you and the doctor who writes it. It isn't reported to your insurer and doesn't become part of any claims history.
You can stay anonymous.
You don't have to use your real name to get a useful review. Share only what you're comfortable sharing.
Nothing is shared without you.
Your Second Read lives in your private chat. It goes nowhere else.
Women who weren't heard, until they were
“
"My GP gave me Ponstan for 8 years. The Symptomato review explained which patterns matched endometriosis and gave me the exact questions to ask a gynaecologist. I finally got a laparoscopy referral."
— Lerato M., Johannesburg
“
"At 39 I thought I was losing my mind. Brain fog, mood swings, irregular periods. My GP said anxiety. The review listed perimenopause indicators and the exact tests to request. It was honest and respectful, not condescending."
— Thandiwe N., Durban
“
"It saved me from booking a R3,500 specialist visit before I was ready. The report gave me the structure I needed to decide what to do next."
— Sarah V., Pretoria
What Symptomato is, and what it isn't
Symptomato provides physician-reviewed health information. Being clear about that protects you.
What it is:
an independent written review of your symptoms and history, prepared with structured analysis and written by a doctor in plain language. Something to help you understand what you’re experiencing and walk into your next appointment prepared.
What it isn't:
a diagnosis, a prescription, or a treatment plan. It doesn’t replace your treating doctor, and it isn’t emergency care. A written review can tell you what’s worth asking and testing. It can’t examine you, and it won’t pretend to.
FAQ
A registered, independent doctor — not your scheme's panel, not a chatbot.
That's our standard turnaround. If it ever takes longer, your refund stands.
Most doctors welcome a patient who comes prepared. A Second Read is written to support your conversation with your doctor, not to argue with them — clear enough to read, specific enough to act on.
It appears in your account as a written message you can re-read and save. Not a PDF, not a phone call.
No. It's physician-reviewed information to help you understand your results and what to ask your doctor.
No. Anyone can get a Second Read.
Stored securely and handled under POPIA. We never sell it.
Full refund, no questions.
Your results are still sitting there. Let's make sense of them.
One Second Read. An independent doctor. 15 minutes. R300, fully refundable.