Symptomato - online health quick answers service

  • 40+ experts More than forty experts are working to answer your questions.
  • 37+ counties more than 37 countries whose medical systems we know all about
  • 2000+ answers More than 2000 responses monthly

How it works

Symptomato's team is made up of experienced, knowledgeable physicians. We offer you specific solutions tailored to your situation and based on current medical guidelines.

  1. Ask question

    Ask a question via the form on the website.

    Here you can read how to formulate it to get the most out of the Symptomato service.

    You can attach the necessary documents to your question so that the specialist can better assess your situation. Please note that personal data will not be required when answering the question, it should be deleted.

  2. We'll answer your question

    During the selected period, we formulate a response to your question. We take into account all the nuances of your condition and analyze all the data you give us.

  3. Get an answer in the mail

    The answer from Symptomato's team of specialists comes to your inbox. We can recommend a specific doctor and tell you what to do before an in-person appointment.

Examples of questions and answers

The platform brings together our collective experience and expertise, offering simple and concrete solutions tailored to your situation.

I'm 16. Due to a lack of growth hormone, I stopped growing. Can you help me?

Good day! Usually, at 16, growth slows down due to natural causes, not because of a lack of growth hormone. Growth in boys can continue until about age 21, but after puberty, the growth rate decreases significantly. To know the growth prognosis and to rule out growth hormone deficiency, bone age can be determined (taking x-rays of the hands).

Baby 1.5. We began to get sick almost 3 weeks ago, with snot and cough, treated with inhalations of saline solution, Aqua Maris. I abundant drinking, and a week later the snot was pouring, we went to the doctor she prescribed an antibiotic drank a week, no effect. On Sunday was the last day of antibiotics, on Monday went to the doctor and listened to the breath was clean, throat was not red. Came home, in the evening the temperature rose in the evening, knocked down only today at lunchtime. I wanted to know what can it be and how to cure it.

Good day! In case if your baby has had a viral infection, in this case, antibiotics are not effective and can delay the course of the disease. A slight increase in leukocytes and an increase in the number of neutrophils in the blood test is also not an indication for the appointment of antibiotics, especially since the baby feels well. The repeated rise in temperature may be due to a new viral infection (a common phenomenon at this age) if not all the teeth have erupted, then with the eruption of molars. Don't worry, most infections at this age go away in a few days and do not require special treatment. If such treatment is necessary, your doctor will let you know.

My child is 2.9 years old and was diagnosed with delayed speech development. Prescribed shots Cortexin 10.0 + Novocaine 2.0. Is it possible to put this dosage on the child?

Good day! If you mean 10 mg and 2 ml of 0.5% novocaine, then this corresponds to the instructions for the use of the drug (for children weighing more than 20 kg). However, it should be said that the drugs prescribed to you have no proven efficacy, according to research. Despite the lack of efficacy, these drugs can have undesirable effects (for example, provocation of seizures if there is a predisposition), in addition, it is painful. As a rule, the most effective non-drug treatment options - are classes with a speech pathologist or neuropsychologist. But first, understand the cause of speech delay and make a diagnosis. We recommend that you contact specialists who are guided by the principles of evidence in medicine. For example, since you are in Moscow you can consult the GMS Center for Congenital Pathology or Dokdeti, as well as other clinics.

Good day! 8 years 8-year-old child had rotavirus. 4 days temperature 39-39.5. He ate nothing and lost weight by 3 kg. He had abdominal pain, a cloudy condition, vomiting was only 1 time. After 10 days after recovery, we did an abdominal ultrasound and took tests. I have attached the results of the ultrasound. According to the analysis - everything is within normal limits, except for a lowered total bilirubin -2.68 (the norm is from 3.4 to 17) and slightly overestimated average platelet volume - 11.6 (the norm is 9.2-11.4). Direct and indirect bilirubin within reference values. I am very worried about the results of ultrasound and bilirubin.

Good day, please don't worry, the ultrasound results reflect the infection. “Reactive pancreatitis” is not quite the correct term that ultrasound doctors sometimes use to describe changes in the pancreas in a hungry child, it is normal. According to literature, the level of bilirubin in the blood should also not cause concern. Good health to you!

A month and a half ago, the temperature rose sharply to 40.5 and all the joints became very ill. There were no other symptoms. Paracetamol and ibuprofen did not help. Another family member had COVID at the same time - I may have had it too. On the third day, it started to feel better and the fever went down. Then for another week, there was weakness and the fever went up to 38. Since then, the joints in my fingers, hands, and elbows have been hurting for a month and a half. I am attaching tests: RF, CRP, and general blood work. I would like to understand when it will pass and what to do about it.

Hello, Ksenia! At this point in the literature, your test results suggest the possibility of reactive arthritis after an infection (especially often it happens after rotavirus). In this case, the symptoms can last up to several months. For a more precise answer about the causes of your symptoms, you need to visit a rheumatologist in person. Write down in which city you are located, and we will recommend a specialist for consultation. In this situation, for patients like you, a course of non-steroidal anti-inflammatory drugs is often recommended for 5 days, in the therapeutic dose according to the instructions for use, after meals.

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Answers for popular questions

The platform brings together our collective experience and expertise, offers simple and solutions tailored to your situation.

Symptomato employs only certified specialists. We chose them based on recommendations from their colleagues. They are so trusted by doctors that they are willing to recommend them to us. We trust the Symptomato team with our closest people.


The moderator involves the necessary specialists to work on the answer to your question. This answer is visible to all team members. The answer is visible to all team members and it allows to make it more accurate. After verification by all participants, the answer will be sent to your e-mail.

Absolutely. You get a thoroughly vetted, reasoned answer based on the current evidence base.
Our answers are no substitute for a medical consultation, but we will:
- try to understand what's wrong with you, how urgent it is, what your options are;
- find you the right specialist offline to save you time and money
- tell you what you can do right now;
- help you understand your local healthcare system and find the right doctor anywhere.
We know a lot. We will translate doctors' recommendations into your native language and tell you how to explain your problem to the doctor.
We can find a doctor who speaks your native language in your area. We also help you understand the nuances of the local healthcare system, analogs of medicines, and other subtleties.

How to ask a question?

How to ask a question to maximize the benefits from our service?

  1. Write your age and gender (answers to some questions may vary depending on these data).
    Write how you can be reached.
  2. If your question is not about you, but about your loved ones, please provide their details.
  3. Describe your problem in detail. You can ask questions about both your condition, your illness, treatment, as well as about the health care system health care system or doctors in the region where you are in the region where you're currently where you are.

    Formulate:

    • — what prompted you to seek help;
    • —describe your condition, what's bothering you;
    • —if necessary, describe the background of your problem (how you got sick, how you were treated, what medications you take, who you see...).
    • —If your question is about interacting with the health care system, please indicate the city and country where you are located.
    • —questions you want answered by the Symptomato team. What kind of help do you need? What kind of decision do you need to make?
  4. You can attach scans or test results to your question so that the specialist can better assess your situation.

The Symptomato Team

Anastasia Belous

Anastasia Belous

Endocrinologist

Experience — 19 years.

Education — graduated from Yaroslavl State Medical University. As she admits: “A hundred years ago.”

Superpower — I love all endocrinology)) hormones are powerful!

Yulia Korzhenkova

Yulia Korzhenkova

Pediatrician, infectious disease specialist

Experience — 19 years

Education — graduated from the Ural State Medical Academy 1999-2005

Superpower — infectious diseases of childhood. I help keep children healthy and parents calm, without unnecessary medications and tests.

Natalia Kolesnikova

Natalia Kolesnikova

Pulmonologist, resuscitator

Experience — 20 years

Education — residency in Pulmonology and Critical Care Medicine UCLA/Cedars Sinai.

Superpower — asthma, COPD, nodules, lung tumors, interstitial lung diseases, chronic cough. Consultation of complex intensive care patients.

Mikhail Gilyarov

Mikhail Gilyarov

Cardiologist

Experience — 30 years

Education — Moscow Medical Academy named after. I. M. Sechenova, Doctor of Medical Sciences

Superpower — emergency cardiology, heart failure, coronary heart disease

Publications — more than 150 scientific publications, including in leading world journals

Hobby — worldview

Ekaterina Vyalova

Ekaterina Vyalova

Traumatologist-orthopedist

Experience — 6 years.

Education — Moscow State Medical and Dental University named after A.I. Evdokimova, Faculty of Medicine, 2015 Central State Medical Academy of the Administration of the President of the Russian Federation, residency in the specialty “Traumatology and Orthopedics”, 2017 Moscow Scientific and Practical Center for Medical Rehabilitation, Rehabilitation and Sports Medicine of the Moscow Department of Health.

Superpower — rehabilitation after injuries and operations. Diagnosis, treatment and prevention of pain during movement or after physical activity. Physician in physical therapy and sports medicine (physical therapy and sports medicine).

Certificate — professional retraining in specialty “Therapeutic physical education and sports medicine” 2018 RehabTeam: Basic course in neuroorthopedics, 2022.

Hobby — I like to run, cook and read. I’m constantly learning something and riding my bike every day. I care not only about people, but also about the environment.

Alexandra Botsina

Alexandra Botsina

Neurologist.

Experience — 21 years.

Education — graduated from the Russian State Medical University. For the last ten years, she has headed the best department in Moscow and one of the best in Russia for stroke patients at the City Clinical Hospital named after.

Superpower — supporter of evidence-based medicine and certified botulinum therapist.

Hobby — in retirement, she dreamed of living in Sicily, but in her prime she ended up in Cyprus.

Mikhail Dodonov

Mikhail Dodonov

Oncologist

Experience — 15 years

Education — First Moscow State Medical University (2007). Studied at the M.F. Vladimirsky Moscow Regional Scientific Research Institute (MONIKI), specializing in surgery.

Superpower — Questions on oncology, mammology and oncogynecology, benign and malignant skin diseases, questions related to chemotherapy of various diseases, questions related to general surgery: purulent diseases, inflammatory diseases of the abdominal organs, etc. (* except hematology).

Natalia Belova

Natalia Belova

Pediatrician, Geneticist, Endocrinologist

Experience — 44 years old Doctor of Medical Sciences Doctor of the highest category

Education — MMSI named after N.A. Semashko Residency: MNII of Pediatrics and Pediatric Surgery of the Ministry of Health of the Russian Federation Advanced training in pediatric endocrinology, clinical genetics in Russia, Great Britain, Italy

Superpower — Diagnostics and treatment: Pediatric endocrinology; growth and development disorders; calcium metabolism disorders; children with disabilities; skeletal pathology; clinical genetics.

Certificate — Pediatric Endocrinology Pediatric Gastroenterology Highest category in pediatrics and clinical genetics Full member of the board of medical experts and medical adviser of OIFE (European Federation of Osteogenesis Imperfecta). Medical expert of the charitable foundations "Creation", the Russian Aid Fund (Rusfond), the Alpha-endo program of the CAF foundation. Internship in the UK (Guy's Hospital, London, and Sheffield University Hospital, Sheffield), Italy, the USA.

Publications — Co-author of 3 monographs devoted to growth and development disorders in children, author of more than 100 publications in foreign and Russian periodicals.

Olga Stepanets

Olga Stepanets

Rheumatologist

Experience — 26 years.

Education — graduated from the I.M. Sechenov Moscow Medical Academy, then completed clinical residency and postgraduate studies at the Department of Rheumatology of the Faculty of Postgraduate Education of the I.M. Sechenov Moscow Medical Academy, after which she worked for a long time at the V.A. Nasonova Federal State Budgetary Scientific Institution Research Institute of Rheumatology.

Superpower — mainly arthrology (seronegative rheumatoid arthritis, spondyloarthritis, gout, osteoarthritis, etc.).

Hobby — I like to communicate with friends, meet new people, travel, admire the beauty of the world, read, draw (alas, I’m not very good at it yet).

Tamara Vybornaya

Tamara Vybornaya

Ophthalmologist

Experience — 13 years.

Education — graduated from Moscow State Medical University.

Superpower — Proficient in modern methods of diagnostics and treatment of ophthalmological diseases, performs examination methods: biomicroscopy of the anterior and posterior sections of the eye, examination of the fundus using a Goldman lens, gonioscopy, refractometry, perimetry, pachymetry, tonometry, OCT

Hobby — likes to run in the mornings, do stretching in the evenings. "Taufon" doesn't like hums and drops.

Max Seradzin

Max Seradzin

Oncologist

Experience — 15 years

Education — Bashkir State Medical University

Superpower — Pediatric oncology, endoscopy

Alexey Svet

Alexey Svet

Therapist, Cardiologist

Experience — 28 տարեկան

Education — In 1996, he graduated from the Medical Academy named after I.M. Sechenov specialized in "Medical work", and then completed residency in "cardiology".

Superpower — Cardiologist with extensive experience in the treatment of acute and chronic diseases of the heart and blood vessels, expert in secondary prevention and cardiac rehabilitation, member of the Russian and European Cardiological Societies, the European Society of Secondary Prevention and Cardiac Rehabilitation, the American College of Cardiology

The experts on the symptomato team are physicians in at least one country in the world, but may not be licensed in your area.

Our mission

Bridge the gap between doctors and patients, empowering you to make informed medical decisions. We aim to be your reliable support during times of confusion and uncertainty.

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