Your personal doctor 24/7, powered by artificial intelligence
An AI doctor trained on tens of thousands of real clinical cases will ask the right questions, analyze your symptoms and test results, assess the most likely diagnoses, and propose a safe, personalized plan for examinations and treatment.
Unlike typical AI chats, Symptomato functions as a clinical decision support system (CDS), trained on verified medical data rather than random internet texts.
In addition, the Symptomato model was trained by our experts using clinical case data from medical practice.
If your case turns out to be non-standard or requires clarification, the AI doctor will involve our physicians in the conversation — so you can be confident at every step.
Unlike typical AI chats, Symptomato functions as a clinical decision support system (CDS), trained on verified medical data rather than random internet texts.
In addition, the Symptomato model was trained by our experts using clinical case data from medical practice.
If your case turns out to be non-standard or requires clarification, the AI doctor will involve our physicians in the conversation — so you can be confident at every step.
Only €1
Consultation with a specialist
We will create a clear, step-by-step plan: what to do right now, who to see and when, and how to relieve your condition in the nearest future.
Only €35
On-call doctor
If you want to confirm the AI doctor’s recommendations, you can contact our on-call doctor at any time.
The doctor will review your chat with the AI doctor, ask additional questions, and help find the right solution.
If your case requires additional expertise, the on-call doctor will consult the Symptomato expert board.
The doctor will review your chat with the AI doctor, ask additional questions, and help find the right solution.
If your case requires additional expertise, the on-call doctor will consult the Symptomato expert board.
Only €4
How Symptomato works
Symptomato combines the most advanced technologies for solving medical issues with a team of highly qualified doctors who have many years of experience and strong professional reputations among patients and colleagues.
Our doctors have practiced in different healthcare systems and countries, which allows them to understand how medical approaches, medications, and standards of care vary internationally.
As a result, they can provide medically sound recommendations, help identify appropriate medication equivalents available in your country, and create a clear, practical action plan tailored to your local healthcare context.
Our doctors have practiced in different healthcare systems and countries, which allows them to understand how medical approaches, medications, and standards of care vary internationally.
As a result, they can provide medically sound recommendations, help identify appropriate medication equivalents available in your country, and create a clear, practical action plan tailored to your local healthcare context.
This three-step approach helps you save both time and money
Our specialists help find solutions in the most complex and rare cases.
The on-call doctor answers additional and clarifying questions whenever they arise.
In the vast majority of cases, the AI doctor finds a solution much faster and at a lower cost.
By subscribing monthly, you receive a personal, fully personalized medical service. The service includes:
- a personal family doctor;
- access to consultations throughout the subscription period;
- a personal medical history;
- convenient storage for test results;
- a reminder service for medications and medical tests;
- regular recommendations on nutrition, physical activity, and preventive checkups;
- priority booking for specialist consultations.
And that’s not all: Symptomato — your family doctor
And all of this is not only for you, but also for your family members.
By subscribing monthly, you receive a personal, fully personalized medical service. The service includes:
- a personal family doctor;
- access to consultations throughout the subscription period;
- a personal medical history;
- convenient storage for test results;
- a reminder service for medications and medical tests;
- regular recommendations on nutrition, physical activity, and preventive checkups;
- priority booking for specialist consultations.
And that’s not all: Symptomato — your family doctor
And all of this is not only for you, but also for your family members.
Our experts
We work with highly qualified doctors with many years of clinical experience.
- Anastasia BelousEndocrinologist
- Irina OstrovskayaNephrologist
- Yulia KorzhenkovaPediatrician, Infectious Disease Specialist
- Natalia KolesnikovaPulmonologist, Critical Care Specialist
- Mikhail GilyarovCardiologist, MD, PhD
- Ekaterina VyalovaTrauma and Orthopedic Surgeon
- Alexandra BotsinaNeurologist, PhD
- Mikhail DodonovGeneral Surgeon (First Category), Oncologist (First Category)
- Natalia BelovaPediatrician, Geneticist, Endocrinologist
- Olga StepanetsRheumatologist
- Tamara VybornayaOphthalmologist
- Max SeradzinOncologist
- Alexey SvetInternist, Cardiologist
- Alexander AbdulhamidovUrologist, Andrologist
- Dmitry GarkaviTrauma and Orthopedic Surgeon
- Vilmante DailiditeHematologist, Pediatric Oncologist, Hemato-oncologist
- Elena DolzhnikovaRheumatologist
- Dmitry KesarevNeurologist, Rehabilitation Specialist
- Konstantin LokshinUrologist, Oncourologist, Andrologist, Oncologist
- Elena TabarchukOphthalmologist
- Anastasia UgryumovaDermatologist, Cosmetologist, Dermatovenereologist
Three levels of care —
you choose what you need
you choose what you need
- Symptom assessment
- Interpretation of test results
- Probability assessment of diagnoses
- Treatment options
- Recommendations for examinations
Instant
AI Doctor
€ 1 per consultation
- Identification of the most likely diagnosis
- Personalized consultation
- Clarification of recommendations and treatment methods
- Answers to your questions
Connection within 15 minutes during working hours
On-call Doctor
€ 5 per consultation
- Review of complex and rare cases
- Ordering of necessary examinations
- Personalized treatment plan
By appointment
Specialist Consultation
€ 35 per consultation
FAQ
General questions about the service
General questions about the service
Symptomato is an online medical support service that combines an AI doctor, an on-call doctor, and consultations with specialist physicians. You describe your symptoms, receive personalized recommendations, and are consulted by doctors if necessary .
Our AI is trained on real clinical data, not random internet texts. It operates as a clinical decision support system (CDS), not just a chatbot.
Yes. All algorithms are validated under physician supervision. If a case is non-standard, the AI involves an on-call doctor or specialist.
Yes. Symptomato doctors have many years of clinical experience, and the online format allows for quick assessment, test recommendations, and referral to a clinic when necessary.
About process and access
The AI doctor responds instantly. The on-call doctor joins within 15 minutes (during working hours). Specialist consultations are by appointment.
No. Symptomato works directly in your browser on a smartphone, tablet, or computer.
The service is available worldwide.
About doctors and AI
They are specialists with verified qualifications and at least 10 years of clinical practice.
The AI analyzes symptoms and test results and provides a conclusion with an examination plan. In non-standard cases, it involves a doctor.
Yes. You can skip the AI step and book a consultation directly with an on-call doctor or a specialist.
About consultations
Almost anything — from colds and headaches to interpreting test results, pregnancy-related questions, chronic conditions, or anxiety.
Yes. You can attach documents and images so the doctor or the AI can take them into account during analysis.
Yes. Our doctors take into account the country you are currently in and recommend suitable medications available in local pharmacies.
About subscriptions and family access
Consultations with the AI doctor and the on-call doctor, access to your medical history, medication and test reminders, and nutrition and lifestyle recommendations.
Yes. Extended plans include family access with the option to add additional members.
Yes. You can use a one-time consultation without purchasing a subscription.
Privacy and security
Privacy and security
All data is stored in encrypted form. We comply with GDPR standards and do not share information with third parties.
Only with your consent — for example, if it is necessary to transfer a case from the AI doctor to an on-call doctor or a specialist.
Payment and refunds
Bank cards, Apple Pay, Google Pay, and other popular methods.
Yes, under certain conditions. More details are available in the refund policy.
Children’s health questions
Children’s health questions
Yes. You can describe your child’s symptoms, upload photos or test results, and receive recommendations from the AI doctor, an on-call pediatrician, or a pediatric specialist (such as an allergist, gastroenterologist, and others).
Yes. Our doctors are familiar with international medical practices, so they can explain the differences and suggest a balanced action plan.
Prescriptions, medications, and pharmacies
No. However, we can advise you on how to legally obtain the medication you need or get a prescription without unnecessary expenses.
Symptomato helps select international equivalents of well-known medications based on your location and what is available locally.
Yes. You can send the name of the medication and specify the country you are in — we will select an equivalent and indicate the international active ingredient.
In emergency situations
No. In life-threatening situations (such as chest pain, loss of consciousness, bleeding, etc.), call local emergency services immediately.
Symptomato can help assess how serious your symptoms are and advise what to do if you are unsure.
Symptomato can help assess how serious your symptoms are and advise what to do if you are unsure.
Yes. An on-call doctor or the AI doctor can help assess the situation and recommend whether to wait, treat at home, or seek care at a clinic.
Documents, test results, and medical history
Yes. You can upload any medical documents directly in the chat — the AI and doctors will take them into account when analyzing your case and forming recommendations.
Yes. You can attach discharge summaries, previous medical reports, or test results, and we will add them to your personal medical record within the service.
Yes. With a subscription, you receive a personal patient record where all consultations, test results, and prescriptions are stored. Your medical history is accessible only to you and your doctors.
