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Who can help me, and what should I do now?
Who can help me and what should I do right now?
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I'm new to this country. I don't know how to make an appointment or which doctor to see. I need advice!
I am new in this country. I don't understand how to make an appointment here and who to go to. I need advice!
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I'm not sure I need an in-person appointment
I'm not sure I need an in-person appointment
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The doctor's appointment is on Monday, and today is Saturday. What should I do now?
The doctor's appointment is on Monday, and today is Saturday. What should I do now?
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I need to see a doctor. But which one?
I need to see a doctor. But which one?
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How It Works
Symptomato brings together a team of highly skilled and experienced professionals who provide personalized, evidence-based solutions tailored to your needs. Anything you hear from us is grounded in the latest medical standards and guidelines.
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Submit your question using the form on our website. Attach documents or photos if necessary. And please, don't worry: we don't keep your personal data! Here you can read how to formulate it to get the most out of the Symptomato service.
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Examples of questions and answers
The platform brings together our collective experience and expertise, offering simple and concrete solutions tailored to your situation.
I’m 16 and stopped growing due to a growth hormone deficiency. Can you help me?
Hello! At 16, growth usually slows down due to natural factors rather than a growth hormone deficiency. Boys can continue growing until around age 21, though the growth rate slows significantly after puberty. To better understand your growth potential and rule out any hormone deficiency, it’s recommended to determine your bone age with a hand X-ray and consult a pediatrician.
My baby is 1.5 years old. We started feeling sick almost three weeks ago with a runny nose and cough. We treated it with saline inhalations, Aquamaris, and plenty of fluids. After a week, the runny nose continued. We went to the doctor, who prescribed antibiotics. We took them for a week but saw no effect. Sunday was the last day of antibiotics, and on Monday, we went back to the doctor. They listened and said the breathing was clear and the throat wasn’t red. But when we got home, the baby developed a fever in the evening. We managed to reduce it only by midday today. I wanted to know what this might be and how we should treat it.
Hello! These symptoms are more typical of a viral rather than a bacterial infection. Current guidelines indicate that antibiotics do not help with viral infections and may even prolong the illness. Research has shown that a slight increase in white blood cells and neutrophils in children does not always require antibiotics, especially if the child is generally feeling fine. The recurrence of fever may be due to a new viral infection, which is common in children, or possibly due to teething if not all teeth have come in yet. Studies show that most childhood infections resolve on their own within a few days without specific treatment.
Hello, my name is Alina. We live in Moscow. My 2.9-year-old child was diagnosed with a speech development delay and was prescribed injections: Cortexin 10.0 + Novocaine 2.0. Is this dosage safe for a child?
Hello! If the dosage prescribed is 10 mg of Cortexin and 2 ml of 0.5% Novocaine, this aligns with the recommended guidelines (for children weighing over 20 kg). However, it’s important to note that these medications have not shown proven effectiveness in treating speech development delays. Despite limited efficacy, they can have unwanted side effects (such as triggering seizures in predisposed children) and are also painful to administer. Typically, non-medication approaches — such as sessions with a speech therapist, developmental specialist, or neuropsychologist — are more effective for addressing speech delays. It’s essential to first understand the underlying cause of the speech delay. We recommend consulting specialists who follow evidence-based practices. In Moscow, you may consider consulting at the GMS Center for Congenital Pathology or DocDeti.
Hello! My 8-year-old child recently recovered from rotavirus. She had a high fever of 39–39.5°C for four days, ate nothing, and lost 3 kg. She suffered from abdominal pain, lethargy, and vomited once. Ten days after recovery, we did an abdominal ultrasound and blood tests. I’ve attached the ultrasound results. All blood test values are within normal ranges, except for a slightly low total bilirubin (2.68, with the normal range being 3.4–17) and a slightly elevated mean platelet volume (11.6, with the normal range being 9.2–11.4). Direct and indirect bilirubin are within reference values. I’m very worried about the ultrasound and bilirubin results — what do you think?
Hello! Please don’t worry. The ultrasound findings reflect the after-effects of the recent infection. The term "reactive pancreatitis" is sometimes used by ultrasound specialists to describe mild pancreatic changes, often seen in children with an empty stomach, and is typically normal. Based on current literature, this level of bilirubin in the blood should not be a cause for concern. Get well soon!
A month and a half ago, I suddenly developed a fever of 40.5°C, along with severe joint pain in all my joints. I had no other symptoms. Paracetamol and ibuprofen didn’t help. Another family member had COVID around the same time, so I may have contracted it. On the third day, I started feeling a bit better, and the fever dropped. For the next week, I experienced weakness, and my temperature occasionally rose to 38°C. Since then, my finger, hand, and elbow joints have been sore for a month and a half. I’m attaching my test results: RF, CRP, and a complete blood count. When can I expect recovery, and how can I speed it up?
Hello, Ksenia! Your symptoms and test results are common in patients experiencing reactive arthritis following an infection (often occurring after infections like rotavirus). In such cases, symptoms can persist for several months. For a more precise understanding of the causes of your symptoms, an in-person visit to a rheumatologist is recommended. Let us know your city, and we can suggest a specialist for consultation. In cases like yours, medical literature often recommends a 5-day course of over-the-counter nonsteroidal anti-inflammatory drugs (NSAIDs) at the therapeutic dose specified in the instructions. Please note that it’s best to take NSAIDs after meals.
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Symptomato Team
Anastasia Belous
Endocrinologist
Superpower — Endocrinology. Hormones are power!
Background — Graduated from Yaroslavl State Medical Academy. Worked at the Vishnevsky National Medical Research Center and later served as Deputy Head of the Endocrinology Department at Clinical Hospital No. 85.
Experience — 19 years
Yulia Korzhenkova
Pediatrician, infectious disease specialist
Superpower — An infectious disease specialist helping protect children’s health and parents’ peace of mind—with no unnecessary medications or tests.
Background — Graduated from Ural State Medical Academy. Worked as a pediatrician in hospitals in Yekaterinburg (No. 11 and No. 15), and later in Moscow at Tushinskaya, CDKB, and SM Clinic. Currently lives and works in Spain.
Experience — 19 years
Natalia Kolesnikova
Pulmonologist, resuscitator
Superpower — Expert in asthma, chronic cough, and lung diseases, as well as supporting critical care patients.
Background — Completed residency in Pulmonology and Critical Care at UCLA/Cedars Sinai, following a residency in Internal Medicine at Rochester General Hospital. Works in both the U.S. and Russia. Her experience spans 20 years in total.
Mikhail Gilyarov
Cardiologist
Superpower — Emergency cardiology, heart failure, coronary heart disease
Background — Served as the Head of a regional vascular center and Deputy Chief Physician for Therapeutic Care at the First City Hospital. Was a professor at the Department of Preventive and Emergency Cardiology at Sechenov University. Regularly publishes in leading international journals. Currently lives and works in Spain. His experience spans 30 years in total.
Experience — 30 years
Ekaterina Vyalova
Traumatologist-orthopedist
Superpower — Rehabilitation after injuries and surgeries; prevention and treatment of pain during movement; physical therapy and sports medicine.
Background — Graduated from the Faculty of Medicine at MGMSU, followed by residency in Traumatology and Orthopedics at CGMA. Completed professional retraining in Physical Therapy and Sports Medicine. Lives and works in Germany. Her experience spans 6 years in total.
Experience — 6 years
Alexandra Botsina
Neurologist
Superpower — Certified botulinum toxin therapist and advocate of evidence-based medicine. Knows how to handle strokes and muscle spasms.
Background — Graduated from RSMU. For the past ten years, she led the top stroke unit in Moscow at City Clinical Hospital named after I.V. Davydovsky. Lives and works in Cyprus.
Experience — 21 years
Mikhail Dodonov
Oncologist
Superpower — Expert in oncology, mammology, and onco-gynecology, as well as benign and malignant skin conditions. Specializes in chemotherapy and general surgery.
Background — Graduated from Sechenov University. Lives and works in the U.S.
Experience — 15 years
Natalia Belova
Pediatrician, Geneticist, Endocrinologist
Superpower — Helps children with developmental conditions. Specializes in pediatric endocrinology, growth and development disorders, calcium metabolism issues, skeletal pathologies, and clinical genetics.
Background — Graduated from the Moscow Medical Stomatological Institute named after N.A. Semashko and completed residency at the Pediatric Research and Surgery Institute of the Ministry of Health of the Russian Federation. Regularly updates her qualifications in pediatric endocrinology and clinical genetics in the UK, Italy, and Russia. Doctor of Medical Sciences, top-tier physician, and co-author of three monographs on growth and developmental disorders in children.
Experience — 44 years
Olga Stepanets
Rheumatologist
Superpower — Rheumatology: rheumatoid arthritis, seronegative spondyloarthritis, gout, osteoarthritis, and more.
Background — Graduated from Sechenov MMA and completed clinical residency and postgraduate studies at the Department of Rheumatology there. Worked for many years at the Research Institute of Rheumatology named after V.A. Nasonova. Lives and works in Germany.
Experience — 26 years
Tamara Vybornaya
Ophthalmologist
Superpower — Modern methods of diagnosing and treating ophthalmological diseases.
Background — Graduated from MGMSU. Works at the Clinical Hospital of "RZD-Medicine." Her background is over 6000 surgeries.
Experience — 13 years
Max Seradzin
Oncologist
Superpower — Pediatric oncology and endoscopy.
Background — Graduated from Bashkir State Medical University. Lives and works in the U.S.
Experience — 15 years
Alexey Svet
Therapist, Cardiologist
Superpower — Cardiologist with extensive experience in treating acute and chronic heart and vascular diseases. Expert in secondary prevention and cardiac rehabilitation. Member of the Russian and European Cardiology Societies, European Society of Preventive Cardiology and Rehabilitation, and American College of Cardiology.
Background — Graduated from Sechenov Institute in General Medicine, followed by a residency in Cardiology. Member of the Russian and European Cardiology Societies, European Society of Preventive Cardiology and Rehabilitation, and American College of Cardiology. Led City Hospital No. 1 for over a decade.
Experience — 28 years
The experts on the symptomato team are physicians in at least one country in the world, but may not be licensed in your area.
Our mission
We are bridging the gap bridge the gap between doctors and patients, empowering you to make informed medical decisions. We strive to be your reliable support during times of uncertainty and confusion.